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All students living on campus can now register and manage their own must register gaming consoles, smart TVssmartTVs, streaming devices and other network devices on the SU wired and wireless network. There is no need to submit a ticket to register your device anymore.connecting to either the wireless or wired network. Follow the instructions below to register your devices online.
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Note: This registration is not used for computers, laptops, smartphones or tablets. For those devices, connect seeHow to SU- Connect and open a web browser to launch the auto-connect wizard. SU-Secure Wireless Network (General Instructions) |
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Register your Device
You can register up to 10 devices on this system.
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To connect your device to the SU Wi-Fi network, your device will need to be able to connect to a WPA2 Enterprise network. You will also need to be able to set up the device without connecting to it with another device through the SU wireless network, either by remote, on screen commands, Bluetooth connection or the device's private wi-fi network. See below for more details. |
- First, you'll need to find the MAC address for your device, smart TV, gaming console, or streaming device. For most devices, see instructions for locating your MAC address at this page: Find Your MAC Address
- If your device is not listed, you can also use a web browser to search “Find my MAC Address on [name of your device]”, e.g. “Find my MAC Address Xbox One”.
- Wired and wireless controllers connections have their own separate MAC addresses. If you are connecting your device with an Ethernet cable, make sure you choose the Ethernet/LAN (Local Area Network)/Wired address. If you are connecting your device wirelessly, make sure to choose the Wireless/WiFi MAC address.
- Open https://devicereg.salisbury.edu/guest in a web browser and log in with your SU student username and password.
- Click Create Device.
- Enter a Device Name (so you can recognize this device in your list). Select the connection type from the drop-down, and enter the appropriate MAC address.
- Make sure that you select the correct connection type. If you are connecting the the Wi-Fi, choose Wireless. If you are connecting an ethernet cable, choose Wired.
- Double check that the MAC address is correct (wired MAC for wired connection, no B’s for 8’s, etc.) and then click Create Device.
- On the Finished Creating Device screen, make sure everything is correct, then you can click Create another device to add another device, or click Manage devices to manage your devices.
- Remember to turn off your device for five fifteen minutes before turning it back on.
- If you are connecting wirelessly, once your device is turned on, connect to the SU-Connect wireless network.
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- Open https://devicereg.salisbury.edu/guest in a web browser and log in with your SU student username and password.
- Click Manage Devices.
- Click on the device that is having the issue.
- Verify that the MAC address is correct.
- Verify that the Wired/Wireless selection is correct for the type of connection you are using.
- Verify that the MAC address is the right one for the type of connection you’re using (Ethernet/Lan for Wired, Wireless/WiFi for wireless).
- If any of the above are incorrect, click Edit to make the changes, then click Update Device.
- Turn off your device(device for five must be off, not in sleep mode) for fifteen minutes to allow the changes to take place, and then re-connect.
If you have verified that the MAC address is correct and the connection type is correct, then submit a ticket online at http://support.salisbury.edu/user. Choose I have am having a Problem Connecting to the Internet. Make sure to provide the MAC address you are using for the device in the ticket.
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