- Open https://devicereg.salisbury.edu/guest in a web browser and log in with your SU student username and password.
- Click Manage Devices.
- Click on the device that is having the issue.
- Verify that the MAC address is correct.
- Verify that the Wired/Wireless selection is correct for the type of connection you are using.
- Verify that the MAC address is the right one for the type of connection you’re using (Ethernet/Lan for Wired, Wireless/WiFi for wireless).
- If any of the above are incorrect, click Edit to make the changes, then click Update Device.
- Turn off your device for five ten minutes to allow the changes to take place, and then re-connect.