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  • Open https://devicereg.salisbury.edu/guest in a web browser and log in with your SU student username and password.
  • Click Manage Devices.
  • Click on the device that is having the issue.
  • Verify that the MAC address is correct.
  • Verify that the Wired/Wireless selection is correct for the type of connection you are using.
  • Verify that the MAC address is the right one for the type of connection you’re using (Ethernet/Lan for Wired, Wireless/WiFi for wireless).
  • If any of the above are incorrect, click Edit to make the changes, then click Update Device.
  • Turn off your device for five ten minutes to allow the changes to take place, and then re-connect.

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