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• Restart any computers you are currently logged into. Often, web browsers and other applications pass the current login credentials to SU websites. If you are still logged in with the old password, that may be locking your account.
• Change your password on any mobile phone, tablet, personal computer, etc. where you have added or accessed your SU email. This includes:
  • Built in mail programs on your mobile device, usually set up in Settings.
  • Outlook or other mail programs installed on your computer or mobile device.
• Go to http://connect.salisbury.edu and re-run the SU wireless connection wizard to update your device with the current SU password. On campus you can do this by connecting to SU-Connect and opening a web browser.
• Clear your internet cache and temporary internet files.

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