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Before you are able to use Password Reset to reset your SU password, you will first need to configure up to three options (security questions and answers, alternate email address, and SMS text message) to allow you to reset your password through the Initial Profile Setup process.  This is a one-time only process, and does not need to be completed again once it is successfully completed the first time, though you are able to change or update your profile at any time. You need to have a currently working password to complete this process. Call the IT Help Desk at 410-677-5454 for assistance if your password is not working.

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