This guide covers using Skype on a university owned computer in an office, conference room, or other dedicated setting.

Before you begin

If this is your first time using Skype, you’ll need just a few things.

  • A computer, smartphone or tablet with a microphone, speakers and a camera.
    • If your office computer does not have a camera and microphone, we recommend the Logitech HD Pro Webcam. Contact IT Procurement for information on how you or your department can purchase a webcam for use with Skype.
  • A Skype Account or Microsoft Account.
    • You can log in with a Skype account, or you can use any existing Microsoft account (such as Messenger, Hotmail or Outlook.com, etc.) or your Facebook account to login to Skype.
    • If you do not have any of these accounts, or do not wish to use it for Skype, you can create a new Skype Account at https://login.skype.com/account/signup-form.
  • Skype installed on your computer or mobile device.

 Making a call

Now you’re ready to make a call. To call someone in your contacts list in Windows:

  • First, check your video settings.
    • Click Tools and then Options.
    • In the Options window, choose Video settings.
      video settings
    • Make sure that your video is working correctly. You should see your video in the settings. You can also change your webcam settings by clicking Webcam settings.
  • Next check your audio settings.
    • While still in the Options window, click Audio Settings.
      audio settings
    • Check the settings on your microphone and speakers.
    • You may also wish to make a free test call. Click the Make a free test call link in the Other things you can do section. You may also do this by choosing Echo/Sound Test Service in the Contacts tab.
    • Click Save or Cancel to exit the Options window.
  • Click the Contacts tab and click the contact you’d like to call.
  • Click the Call or Video Call icon.
  • The screen changes color, a call bar appears near the bottom of the screen and you’ll hear the phone ringing.
    call bar
    • You’ll also see some additional icons in the upper right corner, including the call quality icon.
      additional icons
  • Once the contact answers, if you don’t hear them or they can’t hear you, click the call quality icon in the upper right corner.
    call quality icon
  • Once the call is through, click the End call button, which looks like a red telephone handset.

More Information

For more information on what you can do on a Skype call, or to see instructions for Macs, smartphones or tablets, see https://support.skype.com/en/faq/FA10935/calling-someone-who-s-on-skype-windows-desktop

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