When attempting to take a quiz or test using Respondus Lockdown browser, the student receives one of the following errors: "Course unknown. Exam not attempted. Unable to connect to Respondus Server for the course or exam settings. Unable to obtain exam title to determine webcam requirement."
"Exam title states a webcam must be used, but the exam settings don't indicate its selected"
This occurs when a course is copied from one semester to another but the professor does not activate Respondus for the copied course by accessing the Lockdown Browser dashboard.
If you are a student, you should contact your professor for assistance.
Professors can fix the issue with the steps below.